Frequently Asked Questions

How do the masks fit?

I offer a unique method of attaching the mask to your head that is fully adjustable which makes every masks fit ALMOST all adults perfectly with no gap at the sides of the mask. We also make children's sizes. You can select customized wider or more narrow masks if you need to. This adjustable cord doesn't rub on your ears & doesn't interfere with glasses or hearing aides and is VERY comfortable.

You can also choose to use the standard type of elastic cord that goes around the ears, but I've made that adjustable, too!

What size do I choose?

The 'Adult Standard' size will fit 85% of teens and adults. We have a version for wide and narrow faces.

We also have kids sizes — for 3-5, 6-8, and 9-12 year olds.

How can I pay?

Paypal! Even if you don't have a Paypal account, the company allows you to use "guest check out", and then you can pay with a debit or credit card just like you would with any other store.

A Note About Color & Pattern

BeSewCrafty has taken all care to ensure color accuracy, but different personal settings on individual screens make a one-to-one match impossible. Because this mask is custom and made-to-order there are going to be variations in the final version.

How do I get my masks?

Our masks are available for pick up at Sew Crafty in Downtown Durham, NC. Once your order is ready, we'll reach out to confirm your pick up time.

You can drive right up to our door for curbside pickup. Click here to see directions!

We offer a limited shipping service at an extra cost that will be calculated when you place your order. This covers both shipping and handling.

How long will it take to get my mask?

An average order of 8 masks takes 3 business days, not counting the day we receive the order.

Larger orders, masks with extra features, or masks with other special requirements can take a day or two longer.

Questions about the online ordering process? Email

Studio Snapshots


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